Products / Review Friction Miner
Analysis app
Review Friction Miner
Read the market's 1-star reviews so you don't have to
Review Friction Miner mines real user complaints about the products in your market — what they hate, what they praise, and the feature gap nobody fills — every finding cited to real review and forum material.
This screenshot is one section of a much longer report
What you're looking at above is a real, relevant slice of the dashboard — not the whole result. Every run also produces a full written report, with every section, source and citation included, which you can export as a PDF at any time from your History. See a real example of that full PDF report →
This app runs on its own and already gives a decent, cited answer by itself. But it's also one of 22 single apps in the suite — chain several of them together from across different groups in a Workflow, and each step hands its findings to the next, producing a deeper result and more data than any one app alone.
Why it works this way
Every complaint cited, never padded
A complaint that can't be tied to a real source is left out of the list entirely — the friction points you get are never invented to make the report look fuller.
The table stakes and the white space, not just gripes
Alongside the complaints: what users genuinely praise (the bar any rival must clear) and the unfilled demand nobody delivers — backed by the actual signal that real users want it.
Scoped to what you can actually build
Business scale calibrates the white-space opportunities to what's realistically achievable — a local startup doesn't get handed an enterprise-scale roadmap.
Available as a product roadmap input, marketing angles, or a founder pitch — the same grounded findings, shaped for how you'll use them.
How it works
Shape which frustration it hunts for
Leave Focus Area blank for a broad mine of everything users complain about, or name one to dig specifically into pricing gripes, reliability issues, or support failures — whichever is most relevant to your decision.
Chain it into something bigger
Review Friction Miner opens Product Gap (this mining → Feature Matrix Builder → Content Generator) — mine what the market hates, map your features against the field, then turn the verified differentiators into marketing copy.
What to put in the boxes
- Target ProductRequired
- The specific product or tool to mine, e.g. "Square POS".
- CategoryRequired
- The product category, e.g. "point-of-sale systems" — widens the mining to the market's general frustrations too.
- Competitor ProductOptional — under "Sharpen"
- A second product to mine alongside the first, for a comparative read on friction.
- Focus AreaOptional — under "Sharpen"
- UX / Pricing / Reliability / Support. Points the mining at one specific kind of complaint instead of everything at once.
- Business ScaleOptional — under "Sharpen"
- Startup/local / SMB/regional / Enterprise/national. Scopes the white-space opportunities to what you could actually resource.
Good to know
- Nothing here is final — you can correct assumptions, resolve ambiguities, and re-run a refined pass.
- Every complaint is cited to a real source — a frustration that can't be tied to a source is left out, never invented.
- The white-space section is usually the most valuable output — the unfilled demand nobody else is meeting.
Built-in tutorial
Every app opens with a real, built-in tutorial covering how it works, use cases and tips for getting a sharper result — shown automatically the first time, and updated periodically by the Opis team as the tool evolves. Dismiss it per app, or turn tutorials off entirely in Settings.
Delivery integrations
Export any result as PDF, Word, HTML, Markdown, or plain text, and send it directly via Email, Telegram, Slack, Discord, Zapier, Make, n8n.
Once a report is generated, translate it into any of 64 languages with high-accuracy transcreation — not literal machine translation.
The system first reads authoritative publications in the target language for this industry to calibrate tone and terminology, then renders the report to that standard. Both the original and the converted version persist — toggle or export either one, and change the target language any time.
Pricing
Included in the App Hub plan — App Hub £19.99/month unlocks this app and every other app in the suite at this tier, plus a bring-your-own-API-key option. Not a separate charge per app. No free tier.